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Like all other machines HP printers are also not devoid of technical glitches. Among all the most commonly faced problem is the HP printer offline issues. Generally the main reason for this is connectivity between your computer and printer. However,there can be other reasons for this HP printer offline to online issue.
Steps to fix HP printer offline issues
- As a thumb rule start with rebooting your printer. Many a times restarting your device helps in retaining its original form
- Make sure that your HP printer is properly connected to your computer through the correct port
- After connectivity click on the start button
- Click option devices and printers
- Locate the option printer and right click on it
- Now click on see what's printing option and open the spooler
- Now you can open the printer and unchecked option stating the use of printer offline
- Make sure that the printer status is changed to online
Steps to fix when printer is offline in windows 10 issues
This is generally seen in case you have updated your operating system from Windows 8.1 to Windows 10 and when you are trying to print the updated system reads an error message saying that printer is offline. Here is a quick guide to HP printer offline fix Windows 10 issue.
- Begin with updating the printer driver on your updated Windows 10 operating system
- Go to the official website of your HP printer and download the drivers which are appropriate for your device
- After downloading double click on the setup files and follow the given onscreen instruction to complete the installation process
In case the above stated steps are not helping you much you can try alternative methods
- Hit the start button
- Click to control panel
- On the top right corner of the screen used find the box where type troubleshooter
- Now the troubleshooter link will appear click on it to resolve the issue
- Next go to the section hardware and sound and click on the option use a printer
- Now enter the prompt commands to diagnose
Common troubleshooting
Another commonly faced reason for HP printer offline issue paper jam or no paper error.
- Start with clearing the jammed paper tray
- Hit the power button and turn the printer on
- While on disconnect the power cord
- Now from the input tray pull the jammed paper out and clear the mess
- Check inside the tray once to make sure there is no obstacle
- Reattach the power cord
If in case the HP printer paper jam issues persists then follow the given steps
- Try cleaning the jammed paper tray
- You can also raise the input tray and find the grey paper pick roller for cleaning it
- Dry up the rollers and reconnect the power
- You can also remove papers from the printer tray and press the down arrow key
- Then select the tool option and click OK
- Then select clean paper feed to click OK
- Now wait patiently until the printer stops completed before you start continuing again
In case the printer issues persists ask experts for help.
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